Support - FAQ - Bluetooth Keyboard - Rechargeable Keyboard
For our most commonly asked questions take a look at our frequently asked questions (FAQs) below. If you have any queries that are not covered here, please head to our RAM service or contact our team who will be more than happy to help.
Q1. The wrong characters are coming out when I type. Why is this?
Please make sure that no water or other liquid has gotten inside of the keyboard, and that it has not been subjected to any rough physical treatment, as doing so may cause internal components to be misplaced.
Q2. My Bluetooth keyboard is experiencing limited coverage. Why is this?
Please make sure that there is no interference from other devices, then try pairing again.
Q3. Why isn’t my Bluetooth keyboard working?
The Bluetooth keyboard will not work without a Bluetooth HID profile or driver installed. Please make sure that your device is properly equipped.