Support - FAQ - USB 3.0 to PCI-E Card - 5+2 Port
For our most commonly asked questions take a look at our frequently asked questions (FAQs) below. If you have any queries that are not covered here, please head to our RAM service
or contact our team who will be more than happy to help.
Q1. Why is the transfer rate far slower than 5Gbps as promoted?
The USB 3.0 transfer rate of 5Gbps, with a theoretical transfer speed of 625MB/s, is about 10 times faster than the mainstream USB 2.0 transfer rate of 480Mb/s，which has a theoretical transfer speed of 60 MB/s. Taking current usage conditions into consideration, the transfer speed can achieve about 3 times that of USB 2.0. The actual transfer speed depends on the specific environment the product is used in.
Q2. How do I install the PCI-E card?
There are 3 steps needed to install the PCI-E card: a. With your computer powered off, open the computer frame. b. Connect the PCI-E card to an available PCI-E X1 / X16 interface, then connect the 4-pin DC power cable to the 4-pin DC connector. c. Turn on the computer and install the driver.
Q3. What are the interface types for the PCI-E card?
The interface types for the PCI-E card are PCI-E X1/X2/X4/X8/X16, and so on. The most prevalent types are PCI-E X1 and X16, which are supported by our products. (Remember to connect to the PCI-E interface only once the computer has been turned off.)