In today's era of popularization of USB-C, most smart devices began to use this port, while still exist some differences among these three "USB-C Ports":
- Thunderbolt 3: Support at max 40Gb/s bandwidth, which also supports DisplayPort Alternate Mode, data transfer, charge(Support Three monitors)
- USB-C 3.1 Gen 2: Support at max 10Gb/s bandwidth, which might support DisplayPort Alternate Mode(Support two or three monitors)
- USB-C 3.1 Gen 1: Support at max 5Gb/s bandwidth, which may support DisplayPort Alternate Mode(Support one monitor only)
Before you purchase this usb c hub, you need to know:
1: Please check if your laptop owns a USB Type-c（Gen 2)/Thunderbolt 3 port, and support DisplayPort Alternate Mode, if you don’t know how to recognize it, feel free to let us know, we welcome compatibility reports from users as well.
2: Plugin the Laptop's power adapter to the USB-C Power Delivery port before connecting an external hard drive or multiple devices to the hub.
3: Due to the process of EDID (Extended Display Identification Data) communication, once you plug the monitors, it might blackout screen for a few seconds. The recovery time depends on the and monitor (1 minute at max).
4: The HDMI-Displayport cable only support transfer Displayport to HDMI signal while not support HDMI to Displayport signal.
If the USB C hub doesn't work properly with your new Chromecast with Google TV do the following:
1.Unplug everything except the Chromecast is connected by HDMI to TV.
2. Plug the Ethernet cable into the usb c hub.
3. Plug Chromecast power cord into outlet and plug other end into Hub.
4. Plug USB C power coming out of hub into Chromecast.
5. Wait for Chromecast to completely boot and the hub should now work.
