1) Please refer to https://www.synaptics.com/products/displaylink-graphics/downloads to download/update the  driver before using your UtechSmart DisplayLink Docking Station.

2) Select "INDIVIDUAL INSTALLERS" or "CORPORATE INSTALLERS">>"Windows" or "MacOS"

3) Open and Download DisplayLink USB Graphics Software

NOTE: Before downloading, please check the operating system model of your PC in "Settings>>About" and then select the appropriate displaylink version to download.

Displaylink USB Graphics Software for Windows

Installation:

1) Refer to https://www.synaptics.com/products/displaylink-graphics/downloads the driver before using.

2) Select "INDIVIDUAL INSTALLERS" or "CORPORATE INSTALLERS" >> "Windows"

3) Open and Download DisplayLink USB Graphics Software for Windows .exe

Displaylink USB Graphics Software for MAC OS

Installation:

1) Refer to https://www.synaptics.com/products/displaylink-graphics/downloads the driver before using.

2) Select "INDIVIDUAL INSTALLERS" >> "macOS"

3) Open and Download DisplayLink Manager Graphics Connectivity .pkg

NOTE: When asked whether you agree to install and enter the password, please click "Agree" and enter your fingerprint or password to install. Otherwise, the driver will fail to install.

Enable “Screen Recording” to allow the DisplayLink Manager app to capture pixels and send them to your USB peripheral:

1) Please select "Privacy” tab.

2) Navigate to “Screen Recording” in the list on the left.

3) Then tick the “Screen Recording” permission for DisplayLink Manager.

NOTE: For Apple Sillicon (M1), it takes a higher level of protection of customer privacy requirements. Macbook with M1 chip, requires the user to permit "Screen  Recording" in order for DisplayLink devices to work properly. The message is generated by the OS and the screen is not actually being recorded by DisplayLink. Approving it enables the DisplayLink driver to access the pixels it needs to render a mirrored or extended screen and send the pixels over USB from your computer to the DisplayLink display. DisplayLink Manager does not store or record any screen content.