This Privacy Policy applies to information that UTECHSMART INC. ("UtechSmart," "Our," "We" or "Us") collects through www.utechsmart.com and all other domains, products, applications, or software (mobile and computer) , services, and content provided by UtechSmart (collectively, the "Services").
YOUR PRIVACY IS IMPORTANT TO US. PLEASE READ THIS DATA POLICY TO LEARN ABOUT THE INFORMATION THAT UTECHSMART COLLECTS FROM YOU AND HOW UTECHSMART USES THAT INFORMATION.
BY USING THE SERVICES, YOU CONSENT TO THE COLLECTION, USE, AND TRANSFER OF YOUR PERSONAL DATA AS DESCRIBED IN THIS POLICY. IF YOU DO NOT AGREE WITH ANY PART OF THIS DATA POLICY, PLEASE DO NOT USE THE SERVICES.
What kind of information do we collect?
When you use the Services, we use the following methods to access your information to provide the Services to you and optimize our security to protect your account and personal information. Information provided by users and other people.
i) Your account information: Use your email address to create a UtechSmart account or log in to the Services with other application accounts to provide us with third-party account information. If you refuse to provide such information, you may not be able to use the Services properly.
ii) Customer support: You can provide us with information about your use of the Services, including a copy of your information and ways to contact you so that we can provide you with customer support. For instance, you can use the user feedback feature or send us an email including information related to our device or application performance and other issues.
iii) User usage: We collect information about how users use our products, such as functions users used; operations users performed; time, frequency, and duration of users' online activities. For instance, we collect the time users are connected to the device through the application and the time of the last connection as well as the operations of using the account, settings, and other functions in our products. We also collect relevant user configurations used on our products.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To personalize your experience—your information helps us to better respond to your individual needs.
• To improve our site—we continually strive to improve our site offerings based on the information and feedback we receive from you.
• To improve customer service—your information helps us to more effectively respond to your customer service requests and support needs.
• To send periodic emails—The email address you provide may be used to send you information, notifications that you request about changes to topics or in response to your user name, respond to inquiries, and/or other requests or questions.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
What is your data retention policy?
We will make a good-faith effort to:
• Retain server logs containing the IP address of all requests to this server for no more than 90 days.
• Retain the IP addresses associated with registered users and their posts no more than 5 years.
Device Information
Device properties: Device model, hardware and software version, signal intensity, and other information.
Device operations: Information about the operations and actions the user performed on the device, such as time, frequency, and duration of using all functions.
Identity information: Unique identifiers, device numbers, and other identifying information (such as information obtained from users logging in to utechsmart.com) and home device numbers (or other unique identification information for the UtechSmart-owned products associated with the same device or account ).
Device signals: Surrounding Wi-Fi access points, web beacons, and cell towers.
Information from device settings: Users allow us to collect information by enabling device settings, such as accessing the user's Wi-Fi or GPS.
Networks and connections: The user's mobile operator or ISP Name, language, time zone, etc.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow). These cookies enable the site to recognize your browser and, if you have a registered account, associate it with your registered account.
We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
The Services use the following cookies:
i) Strictly necessary cookies, which are required for the operation of the Services. Without them, you might not be able to register or log in to the Services that UtechSmart offers.
ii) Analytical/performance cookies, which allow UtechSmart to recognize and count the number of visitors, learn how visitors navigate the Services, and improve the Services.
iii) Functionality cookies, which UtechSmart uses to recognize you when you return to the Services.
To learn more about cookies and web beacons, visit www.allaboutcookies.org. UtechSmart also uses analytics services, such as Google Analytics, to collect Other Information. Generally, analytics services do not identify individual users. Many analytics services allow you to opt- out of data collection for example.
To learn more about Google Analytics practices and to opt-out, please visit www.google.com/settings/ads or download Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our site, conducting our business, or servicing you, so long as those parties keep agree to information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our site. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these links sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children's Online Privacy Protection Act Compliance
The Services are not directed to or intended to be used by minors. To comply with applicable laws and GDPR regulations, if we learn that we have received any information directly from a minor without his or her parent's verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the minor that he or she cannot use the Services and subsequently will delete that information. If you are a minor under the age of 16 (according to the legal requirements of EU member states, the minimum age must not be less than 13 years old), you must obtain written consent from your parent or legal guardian before using this product and its relevant services. But if you are under the age of 13, per the requirements of COPPA (Children's Online Privacy Protection Act), do not use this site. This product and the relevant services will protect the personal information of minors in accordance with the relevant EU laws and regulations.
California Minors: While the Services are not intended for individuals under the age of 18, if you are a California resident who is under the age of 18 and you are unable to remove publicly-available content that you have submitted to us, you may request removal by contacting us at: service@utechsmart.com. When requesting removal, you must specify the information required for removal and provide us with specific information, such as the URL for each page where the information was entered. We are not responsible to remove any content or information that:
(i) federal or state law requires us or a third party to maintain;
(2) was not posted by you;
(3) is anonymized and doesn’t identify you;
(4) you don't follow our instructions for removal request;
(5) you received compensation or other consideration for providing the content or information.
The removal of your content or information from the Service does not ensure the complete or comprehensive removal of that content or information from our systems or the systems of our service providers. We are not required to delete the content or information posted by you; our obligations under California law are satisfied as long as we anonymize the content or information or render it invisible to other users and the public.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our site and not to information collected offline.
Your Consent
By using our site, you consent to our web site privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
YOUR PRIVACY IS IMPORTANT TO US. PLEASE READ THIS DATA POLICY TO LEARN ABOUT THE INFORMATION THAT UTECHSMART COLLECTS FROM YOU AND HOW UTECHSMART USES THAT INFORMATION.
BY USING THE SERVICES, YOU CONSENT TO THE COLLECTION, USE, AND TRANSFER OF YOUR PERSONAL DATA AS DESCRIBED IN THIS POLICY. IF YOU DO NOT AGREE WITH ANY PART OF THIS DATA POLICY, PLEASE DO NOT USE THE SERVICES.
What kind of information do we collect?
When you use the Services, we use the following methods to access your information to provide the Services to you and optimize our security to protect your account and personal information. Information provided by users and other people.
i) Your account information: Use your email address to create a UtechSmart account or log in to the Services with other application accounts to provide us with third-party account information. If you refuse to provide such information, you may not be able to use the Services properly.
ii) Customer support: You can provide us with information about your use of the Services, including a copy of your information and ways to contact you so that we can provide you with customer support. For instance, you can use the user feedback feature or send us an email including information related to our device or application performance and other issues.
iii) User usage: We collect information about how users use our products, such as functions users used; operations users performed; time, frequency, and duration of users' online activities. For instance, we collect the time users are connected to the device through the application and the time of the last connection as well as the operations of using the account, settings, and other functions in our products. We also collect relevant user configurations used on our products.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To personalize your experience—your information helps us to better respond to your individual needs.
• To improve our site—we continually strive to improve our site offerings based on the information and feedback we receive from you.
• To improve customer service—your information helps us to more effectively respond to your customer service requests and support needs.
• To send periodic emails—The email address you provide may be used to send you information, notifications that you request about changes to topics or in response to your user name, respond to inquiries, and/or other requests or questions.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
What is your data retention policy?
We will make a good-faith effort to:
• Retain server logs containing the IP address of all requests to this server for no more than 90 days.
• Retain the IP addresses associated with registered users and their posts no more than 5 years.
Device Information
Device properties: Device model, hardware and software version, signal intensity, and other information.
Device operations: Information about the operations and actions the user performed on the device, such as time, frequency, and duration of using all functions.
Identity information: Unique identifiers, device numbers, and other identifying information (such as information obtained from users logging in to utechsmart.com) and home device numbers (or other unique identification information for the UtechSmart-owned products associated with the same device or account ).
Device signals: Surrounding Wi-Fi access points, web beacons, and cell towers.
Information from device settings: Users allow us to collect information by enabling device settings, such as accessing the user's Wi-Fi or GPS.
Networks and connections: The user's mobile operator or ISP Name, language, time zone, etc.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow). These cookies enable the site to recognize your browser and, if you have a registered account, associate it with your registered account.
We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
The Services use the following cookies:
i) Strictly necessary cookies, which are required for the operation of the Services. Without them, you might not be able to register or log in to the Services that UtechSmart offers.
ii) Analytical/performance cookies, which allow UtechSmart to recognize and count the number of visitors, learn how visitors navigate the Services, and improve the Services.
iii) Functionality cookies, which UtechSmart uses to recognize you when you return to the Services.
To learn more about cookies and web beacons, visit www.allaboutcookies.org. UtechSmart also uses analytics services, such as Google Analytics, to collect Other Information. Generally, analytics services do not identify individual users. Many analytics services allow you to opt- out of data collection for example.
To learn more about Google Analytics practices and to opt-out, please visit www.google.com/settings/ads or download Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our site, conducting our business, or servicing you, so long as those parties keep agree to information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our site. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these links sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children's Online Privacy Protection Act Compliance
The Services are not directed to or intended to be used by minors. To comply with applicable laws and GDPR regulations, if we learn that we have received any information directly from a minor without his or her parent's verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the minor that he or she cannot use the Services and subsequently will delete that information. If you are a minor under the age of 16 (according to the legal requirements of EU member states, the minimum age must not be less than 13 years old), you must obtain written consent from your parent or legal guardian before using this product and its relevant services. But if you are under the age of 13, per the requirements of COPPA (Children's Online Privacy Protection Act), do not use this site. This product and the relevant services will protect the personal information of minors in accordance with the relevant EU laws and regulations.
California Minors: While the Services are not intended for individuals under the age of 18, if you are a California resident who is under the age of 18 and you are unable to remove publicly-available content that you have submitted to us, you may request removal by contacting us at: service@utechsmart.com. When requesting removal, you must specify the information required for removal and provide us with specific information, such as the URL for each page where the information was entered. We are not responsible to remove any content or information that:
(i) federal or state law requires us or a third party to maintain;
(2) was not posted by you;
(3) is anonymized and doesn’t identify you;
(4) you don't follow our instructions for removal request;
(5) you received compensation or other consideration for providing the content or information.
The removal of your content or information from the Service does not ensure the complete or comprehensive removal of that content or information from our systems or the systems of our service providers. We are not required to delete the content or information posted by you; our obligations under California law are satisfied as long as we anonymize the content or information or render it invisible to other users and the public.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our site and not to information collected offline.
Your Consent
By using our site, you consent to our web site privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.